Returns & Exchanges

At Patagonia Burlington, we stand by the quality of our gear and want you to be completely satisfied with your purchase. If you are not happy with your item, you may return it for a refund or exchange within 30 days of purchase, provided it is in its original condition with tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal or come see us at our Burlington storefront with your order number and email address to start the process.

• 2.
  Package Your Gear

  Carefully pack the unworn items in their original packaging, ensuring all manufacturer tags and labels are securely attached to the garment.

• 3.
  Ship or Drop Off

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, or simply bring it directly to our customer service desk.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method or complete your exchange within 5-7 business days.